FAQ
SHIPPING
Every Ariana Boussard-Reifel piece of jewelry is made to order. Sometimes we have pieces in stock and we can ship the next day, but usually, we will make it just for you. Please allow up to 2 weeks to ship. If you have special time constraints please email us at hello@arianaboussardreifel.com. We will suggest pieces that are ready to ship or rush your order to the best of our ability.
We ship domestically USPS priority shipping which takes 1-3 days. You will be emailed tracking information when the package is sent.
We ship using minimal packing materials in order to minimize our environmental footprint. We also carbon off-set our shipping so each package you buy helps to plant trees.
RETURNS
We hope you absolutely fall in love and feel amazing in our jewelry, however, if you’d like to make a return for store credit or exchange for another style after purchasing on our website, we're happy to help. Within 14 days of purchase, we are able to accept returns for store credit only of unused jewelry in the same condition as received, including packaging. Unfortunately, we are not able to accept returns on any custom orders or custom sizes. Gift cards and sale items are not returnable. Email hello@arianaboussardreifel.com to begin the process.
To return your product, you should mail your product to: 24425 Doney, Ln, Arlee, MT 59821 United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please consider using a trackable shipping service or purchasing shipping insurance. As we are not able to guarantee your shipment.
CUSTOM SIZES & METALS
We are able to make rings in any size and some of our bracelets can be sized. We are able to make most of our designs in most metals including 10k, 14k and 18k gold. Please realize that our jewelry is very metal intensive, prices in gold range from $1,800-$60,000. If you would like to inquire about custom sizes or custom metals please email us at hello@arianaboussardreifel.com
RING SIZE
We recommend going to a jeweler to have your finger professionally sized. You can also use this inexpensive tool. If you need a different size than is offered on our site please email hello@arianaboussardreifel.com and we'll be happy to advise you.
REPAIRS
We make every piece of ABR jewelry with attention to detail an love. Should any breakage occur we are happy to repair it. This is complimentary for the first year after purchase and has a small fee after that, dependant on the level of work needed. Shipping to us is the responsibly of the customer and we will cover shipping back to you.
CAREERS & INTERNSHIPS
We are always looking for great talent to join our small but growing team. If you think you are a good fit, please email ariana@arianaboussardreifel.com with your qualifications.